Assists the Program Management Team to ensure the accurate capture, analysis, and maintenance of customer demand requirements within the organization's planning systems, enabling effective production planning, material availability, and on-time delivery performance while supporting customer satisfaction and business objectives.
RESPONSIBILITIES
- Receive, review, and analyze customer forecasts, purchase orders, and delivery schedules.
- Enter and maintain customer demand information in ERP/MRP systems.
- Monitor customer portals to ensure demand data accuracy.
- Analyze forecast variations and demand trends.
- Communicate demand changes and potential impacts to Planning, Procurement, Manufacturing, and Program Management teams.
- Participate in demand review meetings with customers and internal stakeholders.
- Identify risks related to demand fluctuations, capacity constraints, and material shortages.
- Generate demand reports, dashboards,
and performance metrics.
- Support Sales & Operations Planning (S&OP;)
- Manage customer forecasts, purchase orders, and demand schedules.
- Evaluate the impact of demand fluctuations on operations and supply chain performance.
- Provide recommendations based on demand analysis and business requirements.
- Support scenario planning and demand risk assessments.
- Prepare and maintain demand management reports and dashboards.
- Track and report demand-related KPIs.
- Support process improvement initiatives to enhance forecasting, planning, and customer responsiveness.
REQUIREMENTS
- Bachelor's Degree
- Advanced English
- Confident with Excel
- Experience at least 2 - 3 years
- ERP - SAP
- Strong knowledge of Demand Planning, Supply Chain, and Production Planning processes