PowerToFly is seeking an ITSM professional to deliver, support, and improve IT services using ITIL practices and ServiceNow. You will document workflows, manage metrics, and collaborate with Service Desk and platform teams to ensure reliable IT service delivery. The role requires strong English communication, 3–5 years in ITSM, and experience with cross-functional teams and governance.
📌 Global IT Service Delivery Leader for ITSM & ServiceNow (Puerto Vallarta)
🏢 Powertofly
📍 Puerto Vallarta
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