02 ago
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Connectingology
|
Xico
02 ago
Connectingology
Xico
Description
Manage and resolve cases using Salesforce or a similar CRM system.
Accurately document issues and solutions promptly.
Escalate and seek assistance when necessary.
**Requirements**:
5 YoE in a similar role
Ability to troubleshoot, software and hardware issues in a fast - peaced, agile environment.
Excellent Knowledge of network concepts, windows 7/8/10, windows server.
Proficiency in English
5 years
📌 Technical Support Engineer (Xico)
🏢 Connectingology
📍 Xico