OverviewProgram AdministratorResponsible for all administrative aspects of the program.Works closely with the Program Manager and with various departments to meet program delivery goals.Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met.Provides customer reporting.Receives customer requests and prepares documents related to processing returns (RMA).
Updates databases.Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.Maintains records of returns, schedule changes, product enhancements or changes and product pricing,



and resolves return credit problems.ResponsibilitiesProvide administrative support to the program and coordinate with cross-functional teams to meet delivery goals.Maintain direct contact with customers and operations personnel to ensure customer satisfaction and manage expectations.Prepare customer reports and documents related to processing returns (RMA).
Update relevant databases and ensure accurate tracking of equipment returns, repairs, replacements, sales orders and delivery schedules.Maintain records of returns, schedule changes, product enhancements or changes and product pricing; resolve return credit problems.QualificationsBachelor in Engineer or similar.Experience of 2 to up years in manufacturing environment.Full understanding of Competences Models.Background in Electronics standards.High computer proficiencySelf driven by objectivesTime flexibilityExcelEnglish 80%Oracle System Plus

📌 (R) Program Administrator (Tamaulipas)
🏢 Sanmina
📍 Tamaulipas