About ROLZO ROLZO combines technology with white-glove service to elevate the journeys of the world’s most discerning travellers. Redefining luxury mobility, ROLZO offers an all-in-one platform for transfers, hourly chauffeur services, and VIP Meet & Greet experiences across 100+ countries, 750 cities, and 1,000 airports. Our mission is to empower businesses serving high-net-worth individuals with seamless, reliable, and consistent service worldwide.

Job details We are looking for a Key Account Manager to join our sales team and cover the USA and Canada markets. This is a hybrid role combining account management and new business development, requiring both strategic relationship building and a strong commercial drive. You will be responsible for growing and retaining an existing portfolio of high-value B2B clients, while also identifying and closing new business opportunities across your region.

Acting as a trusted partner, you will work closely with clients to understand their needs, maximise their use of ROLZO, and ensure a consistently exceptional experience. This role requires a highly motivated individual who thrives in a fast-paced, entrepreneurial environment and can manage complex, multi-stakeholder relationships across different time zones and cultures. What you’ll do - Own and grow a portfolio of key accounts across the USA and Canada

- Drive revenue expansion within existing clients through upselling, cross-selling, and increased adoption
- Identify, prospect, and close new B2B clients within target industries (travel, lifestyle, luxury, corporate)
- Build and maintain strong, long-term relationships with decision-makers and stakeholders




- Deliver a white-glove client experience at every stage of the journey
- Understand client objectives and position ROLZO as a strategic partner
- Drive and manage a robust sales pipeline across your region
- Lead tailored outreach strategies and high-impact client engagements
- Collaborate with internal teams (operations, product, marketing) to align on client needs and opportunities
- Gather and relay client feedback to help shape product development and commercial strategy
- Maintain accurate reporting and forecasting through CRM tools Who you are - Experienced: Proven track record in B2B sales and/or key account management, ideally in travel, luxury, mobility, or SaaS
- Commercially driven: Strong ability to both grow accounts and win new business
- Relationship-led: Skilled at building trust and influencing stakeholders at all levels
- High performer: Consistent achievement or overachievement of revenue targets
- Entrepreneurial: Comfortable operating in a fast-growing, evolving environment
- Global mindset: Experience working across international markets, ideally USA and/or Canada
- Structured & organised: Strong pipeline management and forecasting discipline
- Excellent communicator: Clear, persuasive, and polished in both written and verbal communication
- Self-starter: Proactive, resourceful, and results-oriented with a strong sense of ownership What we offer - Competitive base salary
- Attractive commission structure tied to performance
- Opportunity to play a key role in ROLZO’s general expansion
- High-impact position with direct influence on revenue growth
- Collaborative, ambitious, and international team
- A culture built on excellence, ownership, and continuous improvement

📌 Key Account Manager – USA & Canada (México)
🏢 ROLZO
📍 México