02 ago
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Epsilon Solutions
|
Xico
02 ago
Epsilon Solutions
Xico
Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX.TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.Qualifications- High School diploma completed .
- Advanced English level (B2+ and above).
- 1+ years of Customer Service, Tech Support or Sales experience.
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of CRM systems and tools preferred.
- ~ Schedule flexibility.
📌 Customer Relations / Service Representative: Full Time (Xico)
🏢 Epsilon Solutions
📍 Xico