Responsibilities - Supporting the transition and management of outsourced services to enhance client operations - Collaborating with delivery teams to optimize processes and tools for managed services - Engaging in project management tasks to streamline operations and improve efficiency - Applying automation solutions to drive continuous process improvement and operational excellence - Participating in the design and development of automation frameworks to enhance service delivery - Assisting in the analysis of operational performance to identify areas for improvement - Contributing to the development of strategies for business process optimization and transformation - Gathering and analyzing data to inform insights and recommendations for client support - Building and maintaining relationships with stakeholders to facilitate effective service managementAdapting to diverse client needs and team dynamics in a fast-paced environment Requirements - At least a Bachelor's degree - At least 2-4 years of experience - Oral and written proficiency in English required Hard Skills - Process Improvement - Operational Excellence - Automation Framework Development - Business Process Optimization - Performance Analysis Soft Skills - Collaboration - Adaptability - Communication Certifications &

Qualifications - Bachelor's Degree

📌 Onboarding and Enablement Associate (Santiago de Querétaro)
🏢 Jobtailor
📍 Santiago de Querétaro