Department: MSP & NOC Operations

Job Title: NOC Specialist (Experienced)

Location: Mexico City

Mexico’s SAT: Registered with (Tax Administration Service). Should have a Mexican RFC tax ID.

Position Type: Full-Time

Language: Fluent English (Required)

Currency: Paid in MXN

Full-Time | Network Operations Centre

Arcadion is scaling its Network Operations Centre (NOC) to support critical infrastructure, smart‑building systems, enterprise networks, and secure cloud connectivity for clients across Canada. We are seeking skilled NOC Specialists with strong routing and switching experience—particularly with Aruba, Juniper, Fortinet, and ideally Cisco—to join our front‑line network engineering team.

If you take pride in exceptional uptime, love solving complex network challenges, and want to work with modern, mission‑critical network technologies, we want to hear from you.

What You’ll Do

Monitor and manage multi‑site enterprise networks from our Ottawa NOC

Troubleshoot and resolve layer 2–3 network incidents with urgency and precision

Configure, maintain, and optimize switches, routers, SD‑WAN, wireless, and firewalls

Work hands‑on with Aruba Central / CX switches, Juniper EX/SR, Fortinet firewalls, VPNs & security policies

Participate in capacity planning, incident response, root cause analysis, and change requests

Support integrations connected to cloud services (Azure/AWS), OT/IoT, VoIP, CCTV, Access Control

Document topology changes, update network diagrams, and track device lifecycle





Collaborate closely with SOC, Field Services, and Infrastructure teams

Participate in a rotating 24/7 on‑call coverage schedule

What You Bring

2–5+ years in Network Operations, NOC/L2–L3 support, or enterprise networking

Strong experience with Aruba, Juniper, Fortinet (config, deployment, troubleshooting)

Solid understanding of routing & switching protocols: VLANs, BGP, OSPF, STP, VRRP, ACLs

Familiarity with wireless mesh networking, PoE switching, fiber uplinks, VPN tunnels

Ability to interpret monitoring dashboards, performance metrics, SNMP traps, logs

Customer‑focused communication & strong documentation skills

Nice to have

Cisco Catalyst/Meraki experience

Certifications: ACSP/ACMP, JNCIA/JNCIS, NSE4+, CCNA/CCNP

Network automation fundamentals (Python, Ansible)

Experience in MSP, mining, industrial, campus, or distributed site environments

Bilingual (English/Spanish/French)

Why Join Arcadion

Work on cutting‑edge networking across smart infrastructure and cyber‑secure environments

Career advancement into Network Engineering, Architecture, or Cyber roles

Competitive compensation + benefits + paid training

Innovation‑first culture with a focus on continuous learning and certifications

Work on networks supporting AI, mining automation, OT/XIoT, and mission critical network services

Be part of a team powering reliable, secure connectivity for industries of the future.

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📌 NOC Specialist – Routing & Switching (Aruba / Juniper / Fortinet) (Polanco)
🏢 Arcadion
📍 Polanco