As a Client Experience Coordinator , you will serve as the primary point of contact for clients, providing consistent, professional support throughout the travel planning and coordination process. This role focuses on communication, organization, and client satisfaction.

Key Responsibilities:

Client Communication: Respond to client inquiries promptly and professionally, ensuring clear and effective communication

Client Support: Provide personalized assistance and address concerns during the planning and travel process

Accurate Information: Ensure all travel-related information shared with clients is current, accurate, and complete

Follow-Up: Maintain regular follow-up with clients to ensure satisfaction and seamless experiences

Problem Resolution: Identify and resolve client issues efficiently to support a positive overall experience

What We Offer:

Fully remote work environment

Adaptable scheduling

Access to training and industry tools





Opportunities for professional development and skill-building

Travel-related perks and benefits (details shared during onboarding)

Supportive and collaborative team culture

Qualifications:

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Hospitality or travel-related experience preferred

Strong attention to detail and organizational skills

Comfortable using technology, online systems, and booking tools

Ability to work independently and manage time effectively

Reliable internet connection

Additional Information:
This is a remote independent role . Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.

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📌 Experience Coordinator Coordinator/Remote (Tijuana)
🏢 Effortless travel solutions ETS
📍 Tijuana