hcl tech is looking for production support l2 with strong pl/sql, with the below skills:

jd

responsibilities

1. monitor user requests or service incidents pertaining to flexcube app and resolve them.
2. monitor the eod, eom, eoy batch and identify any anomalies.
3. creation of new kbs or modifications of the kb.
4. run book creation
5. itrs setup and monitoring
6. create change request and manage a change implementation.
7. organize support/provide support to end user during off working hours whenever required.
8. co-ordinate with product vendor for any patch or changes.
9. patch creation and vtm patch
10. ability to work in a fast paced, team-oriented environment with minimum direction and management oversight.

skills requirement

1. bachelor’s degree in information technology/computer science/programming & systems
2. 6+ years of experience in prod support
3. must have good experience in flexcube modules like ft,pc pw,



ld & ic
4. excellent experience in flexcube support, batch monitoring and its workflow
5. good at oracle database pl/sql, unix, autosys
6. excellent written and verbal communication skills
7. manage the relationship with the client and all stakeholders
8. understanding of different interfaces and partner systems
9. swift messaging flow and different mt types

benefits:

- christmas bonus 30 days
- vacation bonus 25%
- internet bonus ($850 per month)
- 100% payroll schema with social security imss.
- 12 vacation days at first year
- life insurance
- profit sharing (ptu) (15 days to 1 month of salary)
- major medical insurance
- 13% saving funds ($113,000 anuales aprox)
- meals allowance ($3,500 mensuales aprox)

📌 Production support l2 with strong pl/sql (México)
🏢 HCLTech
📍 México