About Earthworm

Earthworm is a group of people who believes we can solve the big issues affecting people and nature today. We work in global supply chains impacting millions of people and places around the world to make the products we buy. We work on the ground, in forests, fields and factories, helping companies, farmers and communities find practical solutions together. And we know that, ultimately, trust and positive changes comes from people getting to work together, hands in the soil. Your Role

As Junior Administrator you will supports the day‑to‑day operation, improvement, and adoption of our CRM (Salesforce) and related business processes. This role sits at the intersection of business operations, data, and people. It is not a traditional IT desk role.

Your main responsibilities will be:

- Effective Salesforce Operational Support:
- Ensure Salesforce and related tools support daily business operations smoothly.
- High-Quality User Support & Enablement:
- Act as a reliable first point of contact for users regarding processes, usage, and improvements.
- Translate business needs into understandable system concepts and vice versa.
- Active System Development & Continuous Improvement:
- Proactively identify gaps, inefficiencies, or opportunities for improvement.
- Actively participate in various development tasks (e.g., testing, planning, creating and/or updating simple processes)
- Accurate, Clean, and Trusted Data:
- Actively contribute to general data cleaning initiatives.
- Help maintain data quality standards and support stakeholder ownership of data accuracy.
- Up-to-Date System Documentation & Training Materials:




- Create and maintain clear, practical system and process documentation.
- Ensure training materials reflect real usage and support onboarding and change adoption. Your Profile

You're someone who's curious, eager to learn, and excited by the opportunity to grow your expertise in CRM systems and Salesforce. Whether you already have experience with Salesforce (or a similar CRM platform) or you're a fast learner ready to master new tools, you're motivated to build your skills and make an impact. You enjoy connecting with people and communicate confidently in English.

You're organized, proactive, and comfortable working with data, while always keeping the bigger business picture in mind. Rather than simply following processes, you like understanding the purpose behind them and finding smarter ways to work. Most importantly, you thrive in a collaborative, international environment where you'll work with colleagues across teams, cultures, and functions to deliver meaningful results.

Workings

Conditions

- Experience: 2 years minimum (or someone with strong learning agility and a clear interest in developing into Salesforce administration and development.)
- Language(s): Fluent in English, Spanish / French is a plus
- Employment: Full-time/Open-ended
- Location: Mexico City, Mexico Joining Us

If you are in search of having a meaningful impact, with a desire to innovate and act for the environment, this offer is for you! The team you would join is truly committed to and passionate about finding concrete solutions to improve relationship between People and Nature.

📌 Salesforce Administrator (Ciudad de México)
🏢 Earthworm Foundation
📍 Ciudad de México