program manager, operations & strategic partnerships

build the engine behind a category-defining partnership

at mstar, we're building the next generation of vehicle financing solutions across latin america.

one of our most strategic initiatives involves launching and scaling a vehicle finance program alongside a leading general technology platform. Success requires far more than building a financial product—it demands seamless coordination across technology, operations, commercial teams, and external partners operating across multiple countries and time zones.

we're looking for a program manager, strategic partnerships & integrations to serve as the execution leader behind this flagship partnership and help transform ambitious plans into operational reality.

this is not a strategy-only role. This is a builder role. A role for someone who thrives in complexity, creates structure where none exists, and ensures that what gets planned actually gets delivered.

what you'll own

big tech mstar program leadership

- act as the central program manager for one of mstar's most strategic partnerships.
- coordinate initiatives across mstar, external platform partners, and global technology teams.
- drive alignment between commercial objectives, operational capabilities, and technical execution.
- lead governance routines, executive updates, and cross-functional decision-making processes.

operational design & launch execution

- design scalable workflows supporting the customer journey from application through funding and servicing.
- coordinate testing, launch readiness, operational training,



and implementation activities.
- build processes for exception handling, escalations, and operational support.
- ensure successful execution from pilot launch through large-scale deployment.

cross-functional execution

- establish operating rhythms across multiple organizations and stakeholders.
- run meetings that produce decisions, ownership, and accountability.
- coordinate teams across different countries, cultures, and time zones.
- create visibility, structure, and momentum across all workstreams.

integration & technical program management

- own the end-to-end management of critical api integrations and technical implementation projects.
- manage project timelines, milestones, dependencies, risks, and execution plans.
- proactively identify bottlenecks and drive resolution before they impact delivery.

who you are

a proven program builder

- you have 5+ years of experience leading complex programs, strategic initiatives, business operations, project management, or technical implementations.
- you know how to take a highly ambiguous objective and transform it into an executable plan.

strong in both business and technology

- you are comfortable navigating conversations with commercial leaders, product teams,



operations stakeholders, and engineers.
- you don't need to code, but you understand technology well enough to manage integrations, challenge assumptions, and drive execution.

thrives in fast-paced environments

- you've worked in startups, scale-ups, fintechs, marketplaces, mobility companies, or other high-growth organizations where structure was something you built—not something you inherited.

exceptional stakeholder manager

- you can align executives, operators, engineers, and external partners around a common goal while maintaining trust and momentum.

globally minded

- you are comfortable working across cultures, functions, and time zones.

english and spanish fluency are required.

why this role matters

build before scale

- you'll join at a stage where the foundations are still being built. The processes, operating models, and integrations you create will become the blueprint for future growth.

high visibility & strategic exposure

- you'll work directly with senior leadership, strategic partners, and global technology teams on initiatives that materially impact the company's growth trajectory.

real ownership

- this is not a coordination role. This is an execution leadership role where success depends on your ability to move multiple organizations toward a common outcome.

shape the future of mobility finance

- you'll help build products and partnerships that expand access to vehicle ownership and financial opportunities for thousands of drivers across the region.

📌 Program manager, operations & strategic partnerships (México)
🏢 MStar
📍 México