we are looking for an experienced us payroll sme / team lead to join a global hr operations team supporting a large-scale us workforce. This role is adecuado for a payroll professional with deep expertise in end-to-end us multi-state payroll processing, payroll compliance, payroll controls, and stakeholder management .

you will play a critical role in ensuring accurate, timely, and compliant payroll delivery while partnering closely with client stakeholders and leading a team of payroll professionals.

what you'll do

payroll operations

-manage end-to-end us payroll processing for multi-state employee populations

-review payroll inputs, earnings, deductions, taxes, garnishments, and adjustments

-execute payroll audits, reconciliations, and exception management

-support both on-cycle and off-cycle payroll processing

-ensure payroll accuracy and timely delivery

compliance & risk management

-ensure compliance with federal, state, and local payroll regulations

-maintain compliance with flsa, wage & hour laws, garnishment requirements, and w-2 regulations

-monitor legislative changes impacting payroll operations

-drive payroll controls, variance analysis, and reconciliation processes

client & stakeholder management

-serve as a trusted payroll advisor for client stakeholders

-participate in operational reviews and governance meetings

-communicate payroll risks, issues, and resolutions proactively





-support escalations and complex payroll inquiries

team leadership

-lead, coach, and mentor payroll analysts

-manage priorities, payroll calendars, and workload distribution

-ensure adherence to slas, controls, and quality standards

drive continuous improvement initiatives and process optimization

year-end activities

-support year-end payroll activities including:

- w-2 processing
- tax balancing
- payroll reconciliations
- amendments and corrections

what we're looking for

required experience

✔ 10+ years of us payroll operations experience

✔ 5+ years in an sme, lead, senior analyst, or team lead capacity

✔ hands-on experience managing end-to-end us payroll processing

✔ strong expertise in multi-state payroll and payroll tax compliance

✔ experience supporting large employee populations (10,000+ employees preferred)

✔ client-facing experience with us-based organizations

✔ proven ability to lead payroll teams and manage stakeholder relationships

technical & functional expertise

strong knowledge of:

- multi-state us payroll processing
- federal, state, and local payroll tax regulations
- flsa & wage and hour compliance
- garnishments
- w-2 processing
- payroll audits & reconciliations
- payroll controls & risk management
- root cause analysis (rca)

experience with payroll systems and integrated hr platforms is required.

📌 Us payroll sme / team lead (México)
🏢 Tata Consultancy Services
📍 México