We offer:

Responsibilities:

- Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components).

- Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues.

- Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions.

- Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues.

- Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.

- Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack.

Tasks and Qualifications:

Responsibilities:

- Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components).

- Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues.





- Collaborate with international business and IT partners, architects, and general team members to define and deliver scalable, sustainable Salesforce solutions.

- Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues.

- Help design and maintain robust data models and oversee process documentation within the Salesforce landscape.

- Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack.

Requirements:

- University degree in Computer Science, Business Informatics, Information Systems, Digital Media, or comparable field.

- Salesforce Administrator certification required; advanced certifications (e.g., Platform Developer, Architect) highly preferred.

- Minimum 3 years of experience supporting and developing in Salesforce, with proven skills in automation, validation, configuration, integration, and hands-on coding (APEX, Lightning Components).

- Strong mentoring, interpersonal, and communication abilities;

experience in a multinational team is a plus.

- Excellent problem-solving and analytical skills, with a strong customer service mindset.

- Fluent in English (spoken and written).

- Familiarity with IT Service Management (ITIL) and agile project methods (Scrum) is beneficial.

📌 Senior Salesforce Consultant (Isla Guadalupe)
🏢 Kion Group
📍 Isla Guadalupe