Ria Money Transfer in Mexico is seeking a Care Supervisor to lead a customer care team, shaping staff behaviors and aligning with standards to improve retention and service quality.
You will monitor performance through dashboards and coaching sessions, collaborate with Training, QA, and Operations, and ensure compliance with policies while delivering actionable insights to management.
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📌 Customer Care Team Lead: Grow & Elevate Support (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro
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