02 ago
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XtendOps
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Monterrey
02 ago
XtendOps
Monterrey
Basic Information Days off: 2 per week Work modality: 100% on-site Location: MTY - AIM · Calle Gral. Carlos Salazar Ote. 703, Centro, 64000 Monterrey, N. L., Mexico Market: US (client-facing calls); role based in Mexico Customer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss. Sales involved: No - customer service only, no legal experience required Core function: First point of contact; gathers basic case info and routes to correct department Candidate Criteria HS diploma or GED (required) Can multitask across software while on live calls Works well independently AND on a team Track record of reliability/attendance Training Commitment Duration: 3 weeks total (2 wks product training + 1 wk nesting) Schedule: On-site, 8:00 AM – 5:00 PM Must be available full-time on-site during training window
📌 Customer service representative (Monterrey)
🏢 XtendOps
📍 Monterrey