We're looking for a talented and experienced i Series Engineer to join our Managed Services team at Pellera Technologies. The i Series Engineer will be responsible for hardware / software support, implementation of specialized software, system integrations/transitions, troubleshooting customer environments, and reviewing/recommending systems designs and implementations on the i Series platfor. The MSC i Series Engineer is responsible for managing escalated backup and recovery incidents and service requests through completion. Responsibilities: Ensure the operational integrity of all client i Series infrastructure Administration of i Series environments including security controls, TCP/IP , BRMS, Job control, performance and capacity planning, system and PTF updates, and license management Architecture and implementation of i Series management and monitoring platforms VIO server management and implementation LPAR virtualization implementation Design and implementation of disaster recovery and high availability solutions for i Series Operation of tape management solutions, including physical and virtual tape libraries Job flow and application programing on i Series Client access implementation and support Develop operational processes and documentation for day-to-day i Series tasks Develop processes and documentation regarding setup and failover for i Series customers Customer resolution and escalation assistance calls Qualifications:



Bachelor’s degree (or equivalent experience) 5+ years of i Series L3/Engineering support experience in a multi-LPAR and multi-tenant environment (Managed Services preferred) i Series / POWER platform certification preferred Understanding and application of backup, recovery, and high availability platforms for i Series: BRMS, i Tera, Qedd, and Mi Mi X Strong knowledge of support desk software with awareness of ITIL Service Desk process Knowledge and experience of defining, creating, and managing procedures Security compliance experience: SOC, PCI, ISO 27001 or SOX preferred Time management and organizational skills Participate in a rotating 24/7 on-call schedule responding to critical issues Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical personnel Demonstrated commitment to continuous learning and personal development Self-motivated; ability to work under minimal supervision Success Characteristics: Honest, enthusiastic, respectful team player who consistently delivers quality service to team members and customers alike Adaptable, adaptable, responsible, punctual, proactive, and self-sufficient Successful experience with and affinity for small to large size business environments Ability to adapt and thrive in a dynamic work environment

📌 Ibm iseries engineer (Tijuana)
🏢 Pellera Technologies Mexico
📍 Tijuana