Job Details

LOOK FOR MS. BIANCA

Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.

Position: Logistics CSR Supervisor (Shipping) | Logistics Customer Service Supervisor (Shipping) | Logistics CSR Supervisor | Shipping CSR Supervisor | Logistics CSR Supervisor

Industry: Japanese Shipping and Cargo Firm

Work Location: Biñan Laguna

Work Schedule: Fixed Day shift (8am to 5pm only)

Work Setup: Onsite

Salary Range:

Benefits

- Leave Credits
- Company Christmas gift
- Company sponsored events
- Free parking
- Opportunities for promotion
- Promotion to permanent employee
- HMO
- Government Mandated Benefits
- 13th month pay

Job Requirements

- Bachelor's Degree holder of any course, open to undergraduate.
- With or without experience are encouraged to apply.




- With experience in supervising staff for at least 1 year.
- Willing to work using emails and calls with customers.
- Amendable to work onsite.
- Amendable to attend face to face interview.

Job Responsibilities

- Train and oversee team members
- Guide customer on how to place an order
- Answer inquiries about logistics rate, timeline and shipping
- Answer customers via email, Chat and phone calls
- Use Tagalog and English based on Customer preferences
- Update customers regarding their ongoing orders
- Help customer place an order once decided
- Provide information of the requirements when using the service
- Double check if customer requirements are compliant with PEZA
- Update clients if there are delays, Issues or concerns about shipment
- The customers inquiries are mostly shipping timeline and Rates

Recruitment Process

- Initial Interview
- Final Interview

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📌 Logistics Customer Service Supervisor (Shipping) (Veracruz)
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