Overview

We are seeking a skilled Assistant Property Manager to support day-to-day operations for residential properties. This role will serve as the primary point of contact for residents, assisting the Property Manager in delivering a seamless tenant experience and ensuring property standards are maintained.

A key focus of this role is maintenance coordination, including handling requests, troubleshooting issues, and working with vendors.

The adecuado candidate is proactive, detail-oriented, tech-savvy, bilingual (Spanish/English preferred), and experienced in property management support and tenant relations.

Key Responsibilities

- Serve as the primary point of contact for tenants, owners, and vendors, ensuring excellent customer service.
- Receive, dispatch, and manage maintenance requests from start to completion.
- Troubleshoot maintenance issues by guiding residents through solutions.
- Coordinate with vendors: scheduling, following up, and ensuring timely completion of work orders.
- Maintain and grow the vendor network through sourcing and relationship-building.
- Support property turnovers, leasing, and move-in/move-out processes.
- Draft lease agreements and renewals; communicate updates to bookkeepers.
- Review inspection videos and flag potential health and safety concerns.




- Follow up on delinquent balances and assist with rent collection tracking.
- Review invoices, compare against requested work, and resolve discrepancies.
- Schedule and track semi-annual property inspections.
- Provide day-to-day administrative support to the Property Manager.
- Answer tenant calls and provide timely assistance on behalf of the Property Manager.

Requirements

- Minimum 2 years of property management experience, preferably in US-based companies.
- Excellent English communication skills; bilingual (Spanish/English) is preferred.
- Strong organizational, multitasking, and time-management abilities.
- Experience with property management software (Rentvine, LeadSimple, AppFolio) preferred; must be a fast learner.
- Proven ability to remain calm under pressure and handle multiple priorities.
- Strong written updates, task discipline, and problem-solving skills.
- Light bookkeeping experience is a plus.
- Familiarity with Texas single-family rental market is a plus.

What We Offer

- Full-time remote position
- Salary: $8-10 (Based on experience)
- Opportunity to work closely with an experienced property management team
- Exposure to multiple facets of property management, including leasing, maintenance, and tenant relations
- Professional growth potential within the role

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📌 Assistant Property Manager (México)
🏢 RTM Connect by BetterWho
📍 México