Bilingual Customer Service Representative

Location: Tijuana, Baja California

We are hiring Bilingual Customer Service Representatives to join our team in Tijuana.

Requirements:

- Conversational to advanced English
- Elementary school certificate or higher
- Customer service experience preferred
- Call center experience is a plus
- Excellent communication skills
- Availability to work assigned schedules

Job Responsibilities:

- Handle inbound customer calls
- Provide information and support regarding customer accounts
- Resolve questions and concerns professionally
- Update customer information in company systems
- Deliver a positive customer experience

Compensation:

- Monthly salary from $17,268 to $22,760 MXN
- Performance bonuses available

Benefits:

- Paid training
- IMSS
- Private medical insurance
- Grocery vouchers
- Meal vouchers
- Company transportation support
- Employee discounts
- Paid vacation and benefits according to law
- Additional personal days




- Growth opportunities within the company

Schedules:
Various schedules available:

- 6:00 AM – 4:00 PM
- 7:00 AM – 5:00 PM
- 9:00 AM – 7:00 PM
- 9:15 AM – 7:15 PM
- 10:00 AM – 6:00 PM
- 10:00 AM – 7:00 PM

Employment Type:
Full-time, Permanent

Apply through Indeed to begin the hiring process.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $17,268.00 - $22,760.00 al mes

Beneficios:

- Aumentos salariales
- Caja de ahorro
- Descuento de empleados
- Descuento de gimnasio
- Días de maternidad superiores a los de la ley
- Estacionamiento de la empresa
- Horarios flexibles
- Opción a contrato indefinido
- Programa de referidos
- Seguro de gastos médicos
- Confiable de vida
- Servicio de comedor
- Vales de despensa
- Vales de restaurante

Lugar de trabajo: Empleo presencial

📌 Tijuana Call Center Agent | Customer Service |
🏢 DR conectivity
📍 Tijuana