Position Summary

We´re seeking an experienced Key Account Manager (KAM) to drive business growth and manage strategic relationships within the Open Market channel, with a strong focus on national retail chains. The adecuado candidate has proven experience managing key accounts such as Coppel , a solid understanding of the product listing process, and a successful track record in the mobile phone industry. Candidates with relevant experience in the broader consumer electronics industry will also be considered.

Key Responsibilities

- Develop and execute account strategies to achieve sales, revenue, and market share objectives.
- Build and maintain strong relationships with key national retail chain customers, particularly Coppel , as well as other strategic accounts.
- Lead commercial negotiations, including pricing, promotions, product launches, and annual business plans.
- Manage the end-to-end product listing process, ensuring timely onboarding of new SKUs and compliance with customer requirements.
- Collaborate with internal teams, including Sales, Marketing, Supply Chain, Finance, and Product Management, to ensure successful execution of commercial initiatives.
- Monitor sales performance, inventory levels, sell-through, and forecasting to optimize account performance.




- Identify new business opportunities within the Open Market channel and develop strategies to expand INFINIX's presence.
- Analyze market trends, competitor activities, and customer needs to provide actionable business recommendations.
- Ensure excellent customer service and resolve commercial issues in a timely manner.
- Prepare regular business reviews, sales reports, and performance presentations for internal and external stakeholders.

Qualifications

- Bachelor's degree in Business Administration, Marketing, International Business, or a related field.
- Minimum of 3–5 years of experience as a Key Account Manager or similar commercial role.
- Proven experience managing Open Market customers, particularly national retail chains.
- Demonstrated experience working with Coppel , including knowledge of its commercial processes and product listing requirements.
- Previous experience in the mobile phone industry is highly preferred; experience in consumer electronics is also acceptable.
- Strong understanding of retail sales channels, category management, and commercial negotiations.
- Experience managing product launches and promotional activities.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- English proficiency is preferred and will be considered an advantage.

📌 KEY ACCOUNT MANAGER (México)
🏢 TRANSSION
📍 México