This role is responsible for supporting attorneys by preparing and managing case-related documentation, maintaining strict confidentiality, and collaborating with internal teams to ensure the best possible outcomes for clients.
The position is **on-site**, while also providing **remote support to the client**, and requires strong organizational, communication, and confidentiality standards.
**Key Responsibilities**
- Prepare medical summaries, claims correspondence, and other case-related documents for attorney review.
- Maintain strict confidentiality of client information in compliance with attorney-client privilege and applicable privacy laws.
- Communicate with clients to collect updated medical and work status information; escalate changes, concerns, or red flags to attorneys.
- Assist attorneys with written and verbal communications involving clients, insurance adjusters, and medical providers.
- Organize, process, and track incoming medical records, bills, and other case documents in a timely manner.
- Utilize case management software and related technology tools to manage and update case information accurately.
- Support attorneys in preparation for legal proceedings, including completing and submitting required forms and documentation as instructed.




- Review and process incoming and outgoing mail related to cases; update records and notify attorneys of relevant information.
- Confirm balances and expenses; assist in preparing settlement-related documents for attorney review.
- Collaborate with team members to meet departmental goals and provide backup support when needed.
- Train and mentor junior or less experienced team members when requested.
- Perform additional duties as assigned by the manager to support operational needs.
**Skills & QualificationsHard Skills**
- Proficiency with case management software and document handling systems.
- Working knowledge of legal forms, procedures, and confidentiality requirements.
- Strong organizational, documentation, and data management skills.
**Soft Skills**
- Excellent communication and customer service skills.
- Strong critical thinking and problem-solving abilities.
- High level of professionalism, discretion, and attention to detail.
- Adaptability and ability to multitask in a fast-paced, on-site environment.
- Strong collaboration skills and ability to work effectively with attorneys and cross-functional teams.
Legal25
Tipo de puesto: Jornada completa
Lugar de trabajo: Empleo presencial

📌 Case Manager Bilingue (Mérida)
🏢 Solvo Global
📍 Mérida