02 ago
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Pluxee
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Tijuana
Pluxee is a general player in employee benefits and engagement that operates in 31 countries.
Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Employee Contract type:
Permanent Term Contract (Fixed Term)
Job Description:
Un ejecutivo comercial (Farmer) es el principal responsable de una cartera de clientes
existentes.
Es responsable de la retención de y la rentabilidad de las cuentas mediante la
introducción de nuevos productos o servicios (cross selling) o la expansión del uso de
productos existentes (upselling).
- Es el punto de contacto principal del cliente durante el período de posventa
- Construye y mantiene una relación duradera con los clientes.
- Expande su red de influencia en el cliente.
- Asegura la retención de los contratos con los clientes existentes, mantiene e
incrementa una tasa de retención objetivo dentro de su cartera designada.
- Mejora la rentabilidad con los clientes existentes.
- Desarrolla la cartera de clientes y ofrece soluciones estratégicas a los
requerimientos especiales de los clientes.
- Supervisa el uso de los productos por parte del cliente para anticiparse a los
puntos débiles, renovando y ampliando los contratos existentes.
- Realiza seguimiento a las incidencias levantadas garantizando la satisfacción y
los níveles de servicios.
- Hace uso óptimo del CRM y registra todas las interacciones con clientes y
prospectos.
- Analiza los patrones de la cartera para definir estrategias de upselling/crossselling
Pluxee is a global player in employee benefits and engagement that operates in 31 countries, hepling companies attract, engage, and retain talent.
Powered by over 5,000 engaged team members, Pluxee serves as a trusted partner to over 500,000 customers, 36 million consumers and 1.7 million merchants worldwide.
Conducting its business as a trusted partner for over 45 years, Pluxee has helped make work not just a place to be, but a place to belong.
Our Vision is to strengthen our positive impact on all its stakeholders by promoting solidarity, diversity, inclusion, and sustainability, in pursuit of progress for all.
Life at Pluxee
At Pluxee México we offer our collaborators the possibility of positively impacting people ́s lives, the possibility of growing professionally through continuous learning, the invitation to not stand still and adapt to changes.
Our collaborative and friendly work team motivates us to give our best.
- A meaningful job: build the future of employee benefits and open up a world of opportunities to help people enjoy more of what really matters in their lives.
It counts!
- An attractive offer: competitive salary,
multiple benefits (meal tickets, health insurance, etc...), parental benefits, internal events, and more!
- A great culture: we authentically respect and care for our people, embrace new ideas, promote a culture of recognition, value building diverse teams, and care for the planet with our sustainability strategy.
Cultural fit
At Pluxee we think outside the box!
To be successful you will need:
- Spirit Tireless: Your energy, giving your best, even in changing and challenging times.
- Desire to Add: Propose solutions, be decisive, autonomous and independent.
- Teamwork: Your mentality aimed at collaborating and seeking victories together.
- Criterion and Knowledge: Your experience and desire to grow.
- Adaptable: Availability to work in a hybrid model (4 days in our Mexico City office and 1 day home office).
- Oriented towards operational excellence: Find solutions and learn from difficult experiences.
Your next challenge
Context and Challenges of the Post-Sales Account Executive Position:
Identify sales opportunities (upselling & cross-selling) in order to maximize volume and revenue for Pluxee.
Ensure portfolio retention and expand the network of influence.
Purpose of the Position:
A Commercial Executive (Farmer) is primarily responsible for managing an existing client portfolio.
They are accountable for client retention and account profitability by introducing new products or services (cross-selling) or expanding the use of existing ones (upselling).
What you'll be doing:
- Manage and nurture relationships with existing clients.
- Identify opportunities to upsell and cross-sell products and services.
- Conduct regular client reviews and satisfaction assessments.
- Collaborate with sales and account management
📌 Farmer Sales Executive (Tijuana)
🏢 Pluxee
📍 Tijuana