Experienced travel specialist that can work proactively to improve the NNA Travel Program.
Travel Specialist must be a good communicator with a solid understanding of travel technology, change management and customer service with respect to corporate travel.
This role will require collaboration with both Travel Arrangers and Executive Management to engage, educate and elaborate on our travel initiatives in a positive and concise manner.
Analyst will work in conjunction with the Regional Travel Team to align all processes and service metrics as well as oversee travel management company (TMC).
**Responsibilities**:
1. Ensure efficient services: Ensure the NNA Travel Program delivers consistent and efficient services in compliance with the T&E; policy.
2. Develop improvement initiatives: Identify and develop initiatives to enhance customer service and manage travel costs, working with the regional team and travel suppliers.
3. Support internal stakeholders through training: Collaborate with key stakeholders to provide training and support to travelers, ensuring they understand and adhere to the travel program and its guidelines.
4. Improve booking process efficiency: Work strategically to improve online adoption, reduce costs, and increase the efficiency of the travel booking process.
5. Manage travel behavior: Use travel data to identify trends and take actions to improve the travel program.
6. Monitor suppliers to meet SLAs and if needed, determine remediation plans.
**Minimum Requirements**
**Education**:Bachelor's degree in tourism, travel, hospitality, business administration or related.




**Experience**:Must have +2 years of experience in an administrative support role, customer service and/or travel management.
**Computer skills**: Proficiency in travel management software, booking platforms, and expenses management systems.
Concur Travel is a plus.
**Language level**: Fluid English, spoken and written.
Advanced - front with USA
Desirable Portuguese.
**Travel**: Willing to travel to provide training/support to various locations
**Competencies**:
- Communication and problem-solving skills
- Ability to work effectively under pressure.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Planning and organizational skills to balance and prioritize tasks and requirements
**Nissan (NMEX, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción, ni discriminación**por género, identidad y/o expresión de género, orientación sexual,**raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.
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**Nissan (NMEX, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
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Mexico City Mexico

📌 Travel Specialist (Xico)
🏢 Nissan
📍 Xico