We are seeking an experienced Operations Manager to lead a team responsible for transaction screening, monitoring, and anti-money laundering (AML) controls.This role is critical in ensuring compliance with regulatory requirements, strengthening operational controls, and driving continuous improvement initiatives across transaction monitoring processes.The successful candidate will be a strong people leader with experience managing teams, driving operational excellence, and leading strategic projects within a fast-paced financial services environment.Key Responsibilities- Lead, coach, and develop a team responsible for reviewing and analyzing payment transactions, including SPEI, SPID, and TEF transactions.
- Oversee monitoring and investigation activities related to unusual and suspicious transactions.
- Manage Trade Finance screening activities and ensure compliance with AML and sanctions requirements.
- Drive system implementation, optimization, and stabilization initiatives related to transaction monitoring and screening.
- Partner with Compliance, Operations, Risk, and Technology teams to support strategic projects and business objectives.
- Develop and maintain management reports, operational metrics, and capacity analyses.
- Identify and implement process improvements that enhance efficiency, controls, and service quality.
- Participate in governance forums, regulatory discussions, and cross-functional initiatives.
- Ensure team performance, engagement,
and alignment with organizational goals.Required Qualifications- 4+ years of experience in Screening, Transaction Monitoring, Fraud Prevention, AML Operations, Financial Crime Compliance, or related areas.
- Proven leadership experience , including managing, coaching, and developing teams.
- Strong communication, stakeholder management, and leadership skills.
- Experience leading system implementation and process improvement initiatives.
- Proven project management capabilities with the ability to successfully execute strategic initiatives.
- Demonstrated ability to drive operational efficiencies and strengthen controls.
- Knowledge of Trade Finance products and banking payment systems.
- Advanced Microsoft Excel skills, including Pivot Tables, Lookups, formulas, and data analysis.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Advanced English proficiency.Preferred Qualifications- Experience with Sentinel and/or FCM platforms.
- Background in banking, financial services, compliance, AML, or financial crime operations.What We Offer- Opportunity to lead a critical function within a growing organization.
- Exposure to strategic projects and transformation initiatives.
- Leadership responsibility for a high-performing team.
- Collaborative and dynamic work environment.
- Professional development and career growth opportunities.
📌 Operations Manager (Xico)
🏢 MUFG
📍 Xico