02 ago
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Mastercard
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Xico
Mastercard is seeking an Associate Specialist, Product Operations-3 to support Integral transaction operations across 170+ countries.
You will handle Level 2 incidents, perform advanced troubleshooting, and lead RCA for critical events.The role requires strong analytical skills, technical expertise, and collaboration with cross‐functional teams to ensure smooth transaction flows.
The position emphasizes process improvements, SOP updates, and reporting to governance bodies.
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📌 Global Payment Ops Specialist — Incident & Rca Lead (Xico)
🏢 Mastercard
📍 Xico