Key ResponsibilitiesProgram ManagementLead the end-to-end execution of multiple customer programs throughout the product lifecycle.Develop, organize, and direct program schedules, priorities, and deliverables.Establish work plans, milestones, and resource requirements for each project phase.Ensure all program deliverables are completed on time, within scope, and aligned with customer expectations.Monitor project progress, identify risks, and implement mitigation plans to ensure successful execution.Drive program governance through regular reviews, milestone tracking, and action item follow-up.Coordinate New Product Introduction (NPI), engineering changes, transfers, and sustaining activities.Customer ManagementServe as the primary point of contact for assigned customers.Build and maintain strong relationships with new and existing customers.Lead customer meetings, business reviews, and operational discussions.Communicate program status, risks, recovery plans, and achievements to both customers and executive leadership.Cross-Functional LeadershipLead cross-functional teams including Operations, Engineering, Supply Chain, Quality, Manufacturing, Finance,



and Planning.Coordinate activities to ensure alignment with customer priorities and business objectives.Drive accountability across functional teams to achieve program commitments.Facilitate executive-level reporting and decision-making through accurate program updates and performance reviews.Financial & Business PerformanceOwn the financial health of assigned programs.Monitor revenue, profitability, and cost performance.Drive actions to improve financial metrics while supporting business growth.Review and manage:Purchase Price Variance (PPV)Excess & Obsolete Inventory (E&O;)Customer ClaimsFreight ExpensesAccounts Receivable (AR)Value Added Margin (VAM)Manufacturing Value Added (MVA)Waterfall analysisSupport quote reviews, business cases, and customer pricing discussions.QualificationsBachelor's degree in Engineering, Business Administration, Supply Chain, Operations Management, or a related field.5+ years of Program Management or Project Management experience in a manufacturing environment.EMS or high-mix, low-volume manufacturing experience preferred.Proven experience leading cross-functional teams.Strong customer-facing and executive presentation skills.Demonstrated financial acumen and business management experience.Excellent communication, negotiation, and problem-solving skills.Advanced proficiency in Microsoft Excel, PowerPoint, and ERP systems (SAP, Oracle, NetSuite, or equivalent).
Required KnowledgeProgram ManagementProject ManagementElectronics Manufacturing (EMS preferred)New Product Introduction (NPI)Supply Chain ManagementProduction PlanningCustomer Relationship ManagementRisk ManagementFinancial AnalysisContinuous Improvement#J-*****-Ljbffr

📌 Program Manager | Electronics (Tijuana)
🏢 Grupo TECMA
📍 Tijuana