Customer Service I
Location: Sentura, Tlalnepantla
Reports to: Data Entry Supervisor
What You Will Do
Entering orders from all customer segments as set by KPIs
Correcting all failed E-biz orders daily
Completing cases – Enter purchase order numbers by system Rafgo following the customer notes
Who You Are
You possess a task-oriented approach that enables you to manage assignments effectively
You can manage time effectively
You respond effectively to novel situations
You are focused on efficiency and continuous improvement and capable of identifying and designing effective workflows and procedures to enhance productivity
You are detail-oriented with a meticulous focus on accuracy
You have interest in personal and professional development beyond the current role
You are willing to learn systems and processes knowledge
You have advanced level of spoken and written English and Spanish
This Is What We Offer To You
A meaningful job – We have an inspiring purpose 'UPM – we renew the everyday.




Our work is impactful and transformative.
A caring community – Our community is built on great team spirit and shared commitment.
We care about each other and the well-being of our colleagues.
We support the work-life balance of all our employees.
Development opportunities – We offer you great opportunities to learn and grow throughout your career.
We are an international, multi-business organization offering plenty of avenues for personal growth.
Responsible employer – Sustainability is at the core of everything we do.
We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity.
We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
For further information about the role, please contact Zaret Saham Fragoso Macias, Data Entry Supervisor at .
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📌 Order Entry Customer Service (Tlalnepantla de Baz)
🏢 Upm
📍 Tlalnepantla de Baz