02 ago
|
Citigroup
|
Xico
Citigroup Inc. in Mexico City is seeking a Collections Team Lead to supervise a tier of clerical staff and ensure efficient daily operations in the call center.You will delegate tasks, monitor performance, and drive quality customer care while aligning with Citigroup's policies.The role involves coaching a team of ***** representatives, managing workload, setting goals, and providing timely feedback to improve results and customer satisfaction.Strong leadership and communication are essential.
#J-*****-Ljbffr
📌 Líder De Cobranza Y Operaciones - Equipo 35–45 (Xico)
🏢 Citigroup
📍 Xico