About the RoleWe are looking for an experienced Order Management Specialist to join our team.This position plays a critical role in managing customer orders from receipt through fulfillment while ensuring excellent customer service and close collaboration with Supply Chain, Planning, and Manufacturing teams.The idóneo candidate is highly organized, capable of working independently, familiar with finished goods order management processes, and comfortable navigating SAP to provide accurate order updates and status reporting.Key ResponsibilitiesManage customer orders and provide timely updates regarding order status, changes, and delivery commitments.Review and update order information in SAP and customer tracking tools.Serve as the main point of contact for order-related inquiries from customers and internal stakeholders.Coordinate with Planning, Supply Chain, Manufacturing, and Logistics teams to ensure order fulfillment.Monitor open orders and proactively communicate potential delays or issues.Maintain accurate documentation and records of customer interactions and order transactions.Analyze order information and resolve discrepancies in a timely manner.Ensure compliance with established service level agreements and business processes.QualificationsBachelor's degree in Engineering (any engineering discipline).3 to 5 years of experience in Order Management, preferably handling finished goods.Experience in customer service within a manufacturing environment.Experience collaborating with Planning, Supply Chain, and Operations teams.Solid knowledge of SAP and order processing workflows.Ability to work independently and effectively manage priorities and workload.Strong analytical, communication,



and problem-solving skills.Detail-oriented with the ability to manage multiple tasks simultaneously.Preferred SkillsStrong understanding of manufacturing and supply chain processes.Ability to interpret and analyze order data within ERP systems.Customer-focused mindset with a proactive approach to issue resolution.Excellent time management and organizational skills.What You'll BringOwnership and accountability for customer orders.Strong collaboration skills across cross-functional teams.Ability to balance customer expectations with operational realities.A continuous improvement mindset focused on efficiency and service excellence.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate, and inclusion is one of our core values.We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.Schneider Electric is an Equal Opportunity Employer.It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.This position will be posted until filled.You must submit an online application to be considered for any position with us.
#J-*****-Ljbffr

📌 Order Management Specialist Manufactura (Reynosa)
🏢 Schneider Electric
📍 Reynosa