Core Services Engineer
Who We Are
The Role
What You’ll Do
- Management and deployment of all Office365 services:
- Management of Azure AD, EOP, Sharepoint/Onedrive, InTune and AAD connect.
- Management and deployment of all on premise services:
- Management of AD, GPO, DNS, Exchange, FIM and certs.
- Architectural design of MS Infrastructure (AD, AAD, Exchange and Azure).
- Provide advanced support for core solutions such as:
- Office365 Solutions by troubleshooting, implementing bug fixes and root cause analysis etc.
- On premise solutions by troubleshooting, implementing bug fixes and root cause analysis etc.
- Configuration and deployment of Intune, AAD security configuration.
- Azure Active Directory (AAD) and Azure AD Connect.
- Certificate management
- Manage root cause analysis and problem resolution for AAD, Office365 & Active Directory environments
- Provide enterprise-level support for general technology initiatives, collaborating with projects and support teams, from project initiation to implementation.
- Identify business inefficiency, propose innovative solutions
- Be a champion for quality and technical excellence.
- Input into the IT strategy and supporting architecture.
- Develop and maintain documentation for supported solutions.
- Provide support on projects and also technical lead on projects.




- Be member of the on call rota supporting out of hours outages.
- Ticket support including day to day support and escalations.
- Support active alerts in monitoring solutions.
- Assist in collecting data for audits.
What You’ll Bring
- 4 to 6 years Experience Minimum.
- Extensive and proven experience in Office365 design, deployment, and administration.
- Extensive and proven experience in AD and exchange design, deployment, and administration
- Extensive and proven experience in DNS management with solutions such as Windows DNS, BIND, Infoblox and AWS route53
- Extensive troubleshooting skills using multiple approaches to solve problems
- Experience in deploying security standards for Azure.
- Experience in deploying and maintaining AAD, AD and Exchange Hybrid solutions.
- Experience in PowerShell scripting.
- Proven experience in highly complex environments.
- Champion team success over individual accomplishment.
- Ability to lead technical initiatives and share findings/knowledge with other engineers.
- Intellectual curiosity, and a can-do attitude.
- Self-motivated and accountable for one’s own work.
- Strong attention to detail.
- Excellent written and verbal communication skills.
- Enthusiastic about learning and continuous improvement.
- Exposure and passion for new and emerging technologies.
LI-JE1

📌 Core Services Engineer (México)
🏢 Solera
📍 México