Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Our Employees: Are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their work. They are reliable, trustworthy, and open, with high integrity. They value diversity, are inclusive, and are committed to a general mindset.
Position Summary: As the SLP Partner II for True Forward/True Up, you will handle the day-to-day organization and processing of True Forwards/True Ups, including quoting, booking, and updating databases. You will communicate the status of the True Forward/True Up to both internal F5 organizations (Sales, Channel, Customer Success) and external partners (distribution partners, VAR partners, Global Service Integrators)
As an FCP program contact for the TF/TU operations, you will partner with the larger Global Programs team for additional efforts impacting FCP and any potential program-impacting efforts.
Attractions of the Job:
Are you a professional committed to closing deals while ensuring operational efficiency? Are you motivated by leading revenue-generating sales activities? Do you excel in cross-functional collaboration to drive improvements? If so, consider joining our highly skilled team dedicated to advancing F5’s rapidly growing revenue initiative - the Flexible Consumption Program.
Primary Responsibilities:
True Forward/True Up Processing & Management
- Responsible for quoting and booking True Forwards/True Ups on a timely basis.
- Drive awareness of the EOM/EOQ pipeline and high-visibility TF/TUs




- Improve and/or create new ways of tracking TF/TUs so that the status of each opportunity is available and reportable.
- Responsible for ongoing communication to TF/TU Sales Ops leaders regarding SLA, quoting volume, and any potential operational improvements.
Partnership with Customer Success
- Partner closely with Customer Success Managers, follow “ways of working” best practices and boundaries to ensure questions and tasks are owned/performed by the correct team.
TF/TU Deal Advising and Support
- Advise on end-to-end/up and downstream impacts of programmatic exception requests for TF/TU opportunities.
- Optimize processes to facilitate quicker and more proactive resolution of TF/TU exceptions through ongoing evaluation of workflows and identification of operational inefficiencies.
- Proactively include impacted departments on exception details and confirm their approval requirements.
Other Responsibilities:
- Perform other special projects and tasks as assigned by the VP of Sales Strategy & Operations.
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Knowledge, Skills, and Abilities:
- Knowledge of sales operations activities/technology
- Strong leadership, organization, analytical, and execution skills
- Strong interpersonal skills and collaborative work style
- Self-motivated and driven by a desire to make an impact




- Demonstrate initiative and ability to advance projects while managing multiple initiatives and remaining results-oriented
- Navigate through and be productive in a complicated and fast-changing environment
- Effective at representing the user and business from a solid foundation of deep user understanding and knowledge of the business
- Experience resolving issues with higher levels of management
- Demonstrated ability to work with ambiguity and problem-solve to meet the needs of the business
- Strong business acumen and operations expertise in an evolving buying program.
- Critical thinking, the desire to continuously learn and improve, and comfort working in unfamiliar areas
- Strong written and oral communication skills, with the ability to articulate complex technology, calculation details and business opportunities clearly to varying audiences, both technical and non-technical
Qualifications:
- Bachelor's degree preferred or equivalent experience
- 2-3 years of focused sales operations experience or the equivalent experience would be preferred
- Functional knowledge of Microsoft Excel, including the ability to interpret formula outputs is preferred
- Knowledge of configuration, pricing, and quoting processes preferred
Physical Demands and Work Environment:
- Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require utilizing a computer, communicating over the telephone, and reading printed material.
- Duties may require being on call periodically and working outside normal hours (evenings and weekends).
- Duties may require the ability to travel via automobile or airplane, approximately 10% of the time spent traveling.
LI-KT1
LI-Hybrid
Equal Employment Opportunity
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📌 Sales Licensing Partner Ii (Guadalajara)
🏢 F5
📍 Guadalajara