**Responsibilities**:
- Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
- Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
- May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
- Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
- Implement solutions to improve effectiveness and results
- Ensure a culture of accountability, integrity and respect
- Works issues/projects as assigned to support improvements
- Identify and analyze escalated problems and provide guidance for resolution
- Negotiate solutions and acts as a liaison with internal and external clients
- Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
- Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
- Provides judgment based on analysis of factual information in complicated and unique situations
- Directly impacts the area through shared responsibility for delivery of end results
- Implement and develop controls to prevent risk within specialized business
- Analyzes and identifies risk and performs analytical reporting




- Acts as a consultant to the businesses regarding processes & controls
- Drives corrective actions
- Provides support to business activity owners and Third Party Risk and Control functions
- Coordinates and assists with onsite reviews
- Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
**Qualifications**:
- 5-8 years of control and/or project experience
- High attention to detail and quality
- Demonstrated analytical and problem-solving skills.
- Effective planning and organizational skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Consistently demonstrates clear and concise written and verbal communication skills
- Proven ability to make sound business decisions
- Experience in creating and implementing processes that result in improved business performance
- Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24,
**Education**:
- Bachelor’s/University degree or equivalent experience
- Act as a trusted advisor to senior leadership and address high impact strategic issues related to controls and Sales Practices & Conduct risk situations.



Work in close partnership with business heads and senior leadership to identify opportunities and issues of strategic importance, develop transformational strategies to achieve the business mandate, drive change by partnering with business leadership with clear accountability, and provide clarity in complex problems and facilitate decision-making.
- Performs risk Sales Practices & Conduct risk identification and assessment activities according to the Risk management Lifecycle: identify, measure, monitor, control, and reporting.
- Present and communicate risk situations and solution proposals to senior management in different local and/or integral forums by synthesizing key findings of team analyses and recommendations.
- Provides advisory to different business areas on the identification, investigation, and evaluation of potential risks of sales practices
- Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results, and getting buy-in for change.
- Perform deep dives on specific businesses to identify potential risks and re-asses strategies and opportunities
- Work with businesses in the execution of improvement strategies, coordinating and taking active part in the implementation process.
- Manage all aspects of client service, including planning, prioritizing and organizing projects.
- Develop relationships with executives in business units, support functions and senior leadership.
- Conduct in-depth research to support business strategies and identify trends across key business drivers.
- Raise and present key findings to team leaders.
- Exposure to Citi senior management.
- Gain deep understanding of both glo

📌 Banamex / Sales Practices Strategy Senior Analyst (Ciudad de México)
🏢 Citi
📍 Ciudad de México