**Must be at least a C1 English speaker. Role is Remote in Mexico**
**Program Overview**:
Inviso’s Microsoft Consulting Group is launching a new initiative to provide data-driven insights into cloud service utilization, empowering Microsoft customers and partners to make informed decisions about technology purchasing and strategic planning.
**About the Role**:
As a consultant, you will be integral to a pioneering initiative designed to transform customer engagement using telemetry-informed insights. You will deliver tailored, strategic solutions that enable clients to anticipate customer needs, optimize their journey, and enhance their technology adoption
**Key Responsibilities**:
- **Customer Journey Analysis**: Analyze and map customer journeys, identifying telemetry markers that signal when a customer might require additional support, show signs of risk, or indicate growth potential.
- **Data-Driven Insights**:Analyze data through multiple lenses, to uncover opportunities for engagement, and provide insights that address specific customer needs.
- **Consulting and Recommendations**: Deliver insights and recommendations to users based on data-informed models that assess maturity, stability, and commitment to the technology.
- **Partner Collaboration**:Collaborate with partner teams to drive the adoption and expansion of the program.
- **Experience in Customer Engagement**: 1+ years’ experience in customer-facing consultancy roles, with familiarity of Microsoft solutions.
- **Analytical Skills**: Ability to interpret complex data and translate it into actionable insights,



especially within the Microsoft ecosystem.
- **Communication Skills**: Strong verbal and written communication skills, with an ability to present data-driven recommendations to both technical and non-technical stakeholders.
- **Project Management**: Strong organizational skills with experience managing multiple customer engagements and tracking their progress with mínimal supervision.
- **Partnership Orientation**: Ability to collaborate effectively with Microsoft field sellers, partners, and internal stakeholders to drive project adoption and success.
- **Technical Familiarity**: Knowledge of key Azure services and solutions, including:
- Azure platform capabilities and services
- Azure Virtual Machine (VM) Services
**Benefits**:
Inviso is focused on creating an environment where employees feel valued and supported. Our employee benefits reflect this, with a compensation package that is competitive, fair, and versátil. Our benefits in Mexico include a monthly pantry voucher, vacation (paid time off), vacation premium, Christmas bonus/Aguinaldo (30 days), major medical expense insurance and life insurance, referral bonus program, education reimbursement program, and a monthly internet and electricity allowance.
**About the Team**
The Inviso Microsoft Consulting Group supports Microsoft’s ecosystem by empowering organizations to maximize their technology investments. Working with cutting-edge telemetry tools, we help partners and customers gain actionable insights into their digital transformation journeys, delivering meaningful impacts and advancing customer success.

📌 Microsoft Cloud Engagement Consultant - English Speaker - (Remote - Full-time) (México)
🏢 Inviso
📍 México