We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
**What you will do**:
- For designated sets of accounts, owns and executes Area operating cadence for cash, directly
- interacting with Customers, Operations, Sales and Support personnel to resolve billing disputes, and address aged accounts receivable (AR) over 60+ days past due.
- In parallel with resolving and addressing disputes and AR issues with customers, identifies root causes for use in improving processes and preventing recurrence of disputes and account receivable issues
- Leads and participates in calls and other forums as dictated by the Area operating cadence for cash collection
- Partners with Collections, Cash Application, Booking, Billing teams and other functional leaders to tactically resolve Disputes / Aged AR / 60+ Days Aged issues
- For designated sets of accounts, monitors legal collections, lien/bond timelines to protect rights




- Partners with peer Cash Specialists within the Area to collectively support Area cash collections needs as necessary
- As assigned by the Area Cash Manager, conducts customer visits and other direct interaction with customers as deemed necessary to support cash goals
- Empowered by ACM with appropriate Delegation of Authority (DoA) for write-offs, and other transactions as deemed necessary
**What we look for**:
**Required**
- Bachelor’s degree; Accounting or Business preferred
- Demonstrated personal commitment to Customer Satisfaction
- Strong written and verbal communication skills
- Independent problem solving
- Versátil, able to manage multiple tasks at a time (interruptions, phone calls)
- Comfortable working in a fast-paced customer driven environment
- Ability to communicate in a professional, positive manner and maintain positive interactions with team members and customers
**Preferred**
- Previous experience in accounts receivable a plus
- Previous experience in a construction environment a plus
- Previous experience working in a global company with team members in different locations and countries a plus
- Knowledge of ACE and/or Oracle systems a plus

📌 Sr Market Cash Specialist (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García