**About Us**
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
**Job Overview**
**Key Responsibilities**:
- Supervise day-to-day operations of the AR and AP teams to ensure accuracy, timeliness, and compliance with internal controls and financial policies.
- Oversee invoice processing, payment runs, collections, and reconciliations.
- Review and approve payment batches and billing statements as needed.
- Monitor aging reports, follow up on outstanding receivables, and manage vendor communications.
- Assist with month-end and year-end closing processes, including accruals and account reconciliations.
- Develop and implement standard operating procedures to improve efficiency and accuracy.
- Train, mentor, and provide performance feedback to AR/AP staff.
- Serve as the point of contact for internal departments, vendors, and clients regarding payment and billing issues.




- Collaborate with the finance team to ensure accurate financial reporting and audit readiness.
- Support implementation and optimization of financial systems and tools.
**Qualifications**:
- Bachelor’s degree in Accounting, Finance, or a related field.
- 3-5 years of experience in AR/AP roles, with at least 1-2 years in a supervisory or team lead position.
- Strong understanding of accounting principles, financial controls, and ERP systems (e.g., NetSuite, SAP, Oracle).
- Excellent analytical, organizational, and problem-solving skills.
- Effective communication and interpersonal skills with a team-oriented mindset.
- High level of accuracy and attention to detail.
**Preferred Qualifications**:
- Experience in a shared services or high-volume processing environment.
- Knowledge of international accounting practices (if applicable).
- Proficiency in Excel and financial reporting tools.
Tipo de puesto: Jornada completa
Beneficios:
- Descuentos y precios preferenciales
- Programa de referidos
- Seguro de gastos médicos mayores
- Trabajo desde casa
Tipo de jornada:
- Turno de 8 horas
Pregunta(s) de postulación:
- Vives Actualmente en la Zona Metropolitana de Guadalajara?
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Team Lead - Accounts Receivable & Accounts Payable (Zapopan)
🏢 Helpware
📍 Zapopan