**Who we are**
As a Senior Technical Account Manager at DV, you will be the primary point of contact for Scibids clients post-sale. You will oversee the execution and performance of both pilot and business-as-usual (BAU) campaigns, ensuring seamless client experience, strong campaign results, and continuous growth through upselling opportunities.
You'll work closely with Sales and Presales teams within DV to deliver a cohesive customer journey and act as the voice of the client within Scibids.
**What You'll Do**
On a day to day basis, your responsibilities will specifically include:
- Campaign Management_- Leveraging Scibids AI technology, manage Pilot campaigns during testing phase & BAU campaigns after client is scaled.
- Monitor and troubleshoot campaign setup and performance within DSPs and ensure campaigns run effectively and smoothly.
- Client Communication & Relationship Building_- Be the main point of contact for assigned clients, providing day-to-day support.
- Maintain consistent client communication to ensure satisfaction and address any questions or concerns.
- Provide general education, campaign insights and performance recommendations regularly.
- Internal Collaboration_- Collaborating closely with the Pre-Sales team on net new clients to help ensure seamless onboarding and enhancing campaign setups.
- Working with the Scibids solutions team to get answers, debug issues and solve potential roadblocks.




- Liaise with internal Scibids and DV stakeholders like Sales and Client Partner teams.
- Reporting & Analysis_- Lead performance impact review sessions, campaign wrap-ups & standard reporting, proving the ROI of Scibids & why we are a focal point of their plan.
- Analyze key performance metrics and provide strategic optimization suggestions and new ideas based on results.
- Upselling & Growth_- Strategize & upsell to grow and develop existing client business and win net new business.
- Contribute to the scaling of successful pilots into BAU engagements and identify opportunities for campaign expansion and recommend new insertion orders.
- Introduce clients to new Scibids product features and enhancements.
**Who You Are**
- Professional experience (3 to 5 years) in programmatic trading, analytics or customer success/account manager team in the programmatic space
- Has experience in at least 2 of the following DSP's DV360, The Trade Desk, Xandr, Amazon or Yahoo. Meta & Google Ads also beneficial.
- Fluency in English required; proficiency in Portuguese is a plus
- Strong written and verbal communication skills
- Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
- A can-do attitude to provide energy, drive and enthusiasm
- Ambition to grow your career as the team scales

📌 Sr. Technical Account Manager - Scibids (Ciudad de México)
🏢 Doubleverify
📍 Ciudad de México