**RH**:Omar Gonzalez
**Location**:Ciudad de Mexico
**Industry - Sector: MALS**
**What you’ll do?**
- Work on simple, medium, complex incidents and also work on JIRA user stories.
- Work with the India Offshore team on issues where team is struggling, host scrum call as the scrum master, hosts sprint planning calls, provide guidance to team on Salesforce issues.
- Also responsible for coordinating with team and client as well as responsible for attending calls with client on any major issues and provide necessary solution**
**What you’ll bring**:
- Sr. SalesForce professional to work on a Support/Maintenance engagement with minor enhancements in scope.
- Understands requirements from client, Scrum master as well. Hands on knowledge and experience in SalesForce CRM, in Sales/Service clouds
- Skills: Strong technical capability in Salesforce Configuration and customizations including LWC and integration knowledge (Sales and Service Clouds). Great communication skills. Desirable - Experience in Health care/Lifesciences domain. Experience atleast 8 years in SF**
**Soft skills**:
Work Underpressure, Quality at work, Results Oriented
**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical,



functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.
**You will love this job because**
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

📌 Salesforce (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes