Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Guadalajara Norte.
Reporting to the Program Management Manager, the Program Manager’s role involves:
What a typical day looks like:
- Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
- Approves changes to standard costs and updates sales price at least every quarter.



Claims raw materials revaluation to customer when applicable.
- Responsible and accountable to maintain price book in Baan.
- Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook (FOL) for its organization.
- Experience in metal mechanical industry (desirable).
The experience we’re looking to add to our team:
- Advanced English
- Bachelor Degree
- Escalates the resolution of systemic problems or processes in the supply chain.
- Coordinates with the CFT and/or escalates to the functional areas, the troubleshooting of on time delivery of products (OTD)
- Coordinates with the CFT the forecast acceptance process and communicates the commit of the operation and impact to the customer. (Material Shortages, Can Do, E&O;, capacity, plan shipments, etc.).
- Coordinate communication and relationship with the segment group on account strategy and commercial aspects
- Coordinates with the CFT the introduction of new products through FPLC methodology and accountable to track project completion on time.
What you’ll receive for the great work you provide:
- Pantry vouchers
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
EM57
Job Category
Operations
**Required Skills**:
Optional Skills:

📌 Program Manager (Guadalajara)
🏢 Flex
📍 Guadalajara