**Core Responsibilities**:
- **Operations & Logistics**: Manage daily schedules and dispatches for repair and maintenance teams. Determine job priorities and assign tasks based on skill set and workload. Optimize routes for cleaning crews servicing up to 20 homes per day, improving time efficiency and cost-effectiveness.
- **Process Improvement**: Develop and implement systems for efficient operations. Recommend tools and software to enhance team productivity and scalability.
- **Customer Service**: Act as a key point of contact for clients, including vacation property owners and managers. Address service requests and resolve issues promptly by identifying the fastest, most cost-effective solutions. Establish new customer accounts and input jobs into the software system. Prepare and send repair estimates.
- **Invoicing & Accounts Receivable**: Utilize modern invoicing tools to manage billing. Track repair work, verify profit margins, and send invoices—monthly for regular cleaning services and daily for large repairs. Follow up with clients to reduce late or delinquent payments.




**Qualifications**:
- Minimum **3 years of experience** in operations, preferably within a Pool Cleaning & Maintenance company or a service-based business.
- Experience implementing or working with software systems is a strong plus.
- Bachelor's degree in Operations, Business Administration, or related field is preferred.
- **Spanish fluency** is strongly preferred.
**Compensation and Benefits**:
- **Salary**: Up to **$36,000 MXN gross monthly**:
- **Legal benefits**:
- **$1,500 MXN in monthly food vouchers**:
- **4% savings fund**:
- **Private medical insurance**:
- **Life insurance**
Tipo de puesto: Tiempo completo
Sueldo: Hasta $36,750.00 al mes
Incentivos:
- Ayuda o servicio de transporte
- Vales de despensa
Experiência:
- Servicio al cliente: 3 años (Obligatorio)
- Cuentas por cobrar: 3 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Client Services and Dispatch Coordinator (Plaza del Sol)
🏢 Intugo
📍 Plaza del Sol