**About Us**:
We are a consumer protection law firm specializing in lemon law cases. Our mission is to advocate for clients who have purchased defective vehicles and ensure they receive the compensation or resolution they deserve. We are seeking a highly organized and motivated **Case Manager** to join our team and play a key role in client communication, case management, and coordination with manufacturers and attorneys.
**Responsibilities**:
- Serve as the primary point of contact for retained clients, providing regular case updates and answering questions.
- Maintain and update case information accurately in our CRM system.
- Communicate and follow up with automobile manufacturers regarding claims and case progress.
- Draft and send demand letters in coordination with attorneys.




- Participate in translation calls between clients and attorneys, ensuring clear communication.
- Track case deadlines and ensure timely completion of all required steps.
- Collaborate with attorneys and support staff to ensure smooth case progression.
**Qualifications**:
- Prior experience in US lemon law case management.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency with CRM systems and Microsoft Office Suite.
- Ability to manage multiple tasks and deadlines simultaneously.
Pay: $23,869.00 - $29,836.00 per month
**Experience**:
- lemon law case management: 1 year (required)

📌 Lemon Law Case Manager (México)
🏢 Staffilocity
📍 México