Join us as a Cloud Professional Services Manager at Canonical. This is an opportunity to run a Professional Services team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers.
We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.
What Your Day Will Look Like
Lead and develop a team of engineers, ranging from graduate to senior
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What We Are Looking For In You
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP,



Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 40% of the time.
Additional Skills That You Might Also Bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
What We Offer You
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. We recruit on a general basis and set a very high standard for people joining the company.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.

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📌 Cloud Professional Services Manager (Xico)
🏢 Canonical
📍 Xico