**Tracking Coordinator**:
As a TRAFFIX Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.
**What does a day in the life of a Tracking Coordinator look like?**:
A day in the life of a TRAFFIX Tracking Coordinator includes the following:
- Building and maintaining relationships with partner carriers
- Monitor loading, unloading and appointments - follow up with customers regarding delays, missed appointments and late arrivals
- Identifying potential problems before they occur
- Ensuring that any problems such as delays, accidents, etc.,



are communicated immediately to our Account Operations and Carrier Sales Teams
- Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
- Assist other team members when required
**Requirements**:
- Minimum 1+ years in FTL shipment tracking
- Knowledge and management of TMS (updating and using transportation management systems)
- Experience with using tech tracking tools, especially Macropoint
- Capacity to work under pressure in fast-paced environments and the ability to multitask.

📌 Tracking Coordinator (Guadalajara)
🏢 Traffix
📍 Guadalajara