A customer experience software company in Mexico City is seeking an Implementation Manager to onboard new customers and manage their implementations effectively. The role involves working with internal teams and clients to ensure on-time and on-budget project delivery, while also enhancing customer service through AI integration. Adecuado candidates will have 3–5 years of SaaS implementation experience, strong communication skills, and a focus on delivering quality customer experiences.
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📌 Remote Enterprise Implementation Lead (Xico)
🏢 Gladly
📍 Xico
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