We are Marshall Reddick Real Estate, a fast‑paced, software‑centered, full‑service residential real estate investment firm. We offer brokerage, property management, private lending and investment funds across CA, TX, FL and TN. Founded in 1979, our mission is to connect clients to financial independence through education, mentorship and a trusted system for buying, selling and managing real estate and mortgages nationwide.

No phone calls or emails from recruiters or employment agencies. Do not contact us with unsolicited services or offers. All candidates must apply directly.

Opportunity
We are seeking a self‑starting, reliable customer service professional who will make an immediate impact in our Property Management division. The role is to handle and filter all incoming maintenance requests through AppFolio, communicate with vendors, and ensure requests are resolved in a timely manner. The candidate will be a quick learner, proactive, able to take direction and show initiative, with excellent organization and time‑management skills to exceed expectations for tenants, owners and vendors. Communication with landlords regarding property status may be required.

Location: Remote – Mexico (Mexico City, Guadalajara or Monterrey)

Shifts: Monday – Friday, 8:30 am – 5:30 pm CDT

Hourly Rate: $8.00 – $12.00 USD

Bonus Pay: U.S. Holidays + Time Off

What You’ll Do

Respond to all tenant maintenance requests

Contact,



coordinate and dispatch vendors to properties

Communicate with landlords to obtain approval for make‑ready or maintenance repairs

Work closely with Maintenance Managers to maintain a vendor list

Onboard new vendors, obtain documentation and set up portal access

Prepare move‑in/move‑out reports

Be available for on‑call emergency rotation

Qualifications

Fluent in English and Spanish, both written and verbal

Personal laptop/computer, high‑speed internet and home office space

Experience using property management software; experience with AppFolio is a plus

Property management experience

Customer service experience

Experience working on a team with daily communication

What Sets You Apart

Customer service mindset and positive attitude

Ability to learn quickly

Highly self‑motivated and willing to put forth extra effort consistently

Passion for real estate and motivation to learn

Experience with CRM software; SuiteCRM is a huge plus

We may use artificial intelligence tools to support parts of the hiring process, such as reviewing applications, analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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📌 Maintenance Coordinator (Xico)
🏢 Marshall Reddick Real Estate
📍 Xico