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Junior-Mid System Administrator
The Role:
We are seeking a System Administrator to support and develop our general infrastructure, with expertise in Linux system administration, cloud technologies, networking, and incident management.
Responsibilities:
Maintain, administer, and enhance Linux and Unix-based physical and virtual infrastructure across 20+ international locations.
Proactively monitor systems, analyze logs, and manage incidents to ensure maximum uptime, security, and performance.
Deploy, troubleshoot, and sustain critical cloud and on-premises environments.
Participate in infrastructure improvement projects and automation efforts.
Conduct root cause analysis and post-incident reviews to prevent recurrence.
Assist support teams in resolving complex customer issues and establish clear escalation procedures.
Document operational procedures and contribute to team knowledge sharing.
Requirements:
At least 2 years of experience in Linux/Unix system administration in production settings.
Strong understanding of virtualization technologies (KVM preferred; VMware or similar is a plus).
Practical experience with containerization platforms (Docker, Kubernetes, or similar).
Solid knowledge of networking fundamentals (TCP/IP,



VPN, firewalls, routing).
Experience with monitoring tools and log management solutions (Zabbix, Grafana, ELK, etc.).
Familiarity with incident and change management processes (ITIL-based).
Experience with production database systems (PostgreSQL, MongoDB, MySQL).
Scripting skills (Bash, Python, or similar) for automation.
Fluent in English (written and verbal).
Bonus Skills (advantageous):
Experience with Infrastructure-as-Code tools (Ansible, Terraform, etc.).
Knowledge of JIRA Service Management and Confluence.
Experience with version control systems (GIT, Mercurial).
Exposure to hybrid cloud environments.
Understanding of Agile/Scrum methodologies.
Note: Work hours are from 2 PM to 11 PM Guadalajara time.
Category: Technology
Locations: Remote - Latin America, Remote - Mexico
Remote status: Fully Remote
Employment type: Full-time
Seniority level Not Applicable
Employment type Full-time
Job function Engineering, Information Technology, and Consulting
Industries IT Services and Consulting, Custom Software Development, and Support
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📌 Junior-Mid System Administrator (Xico)
🏢 Nir-yu
📍 Xico