Overview ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers. Location: Mexico City Metropolitan Area.
We are looking for IT engineers to support our US based team on administrative work and ticket assignation. Help in Corporate Services - Infrastructures & internal networks.
Responsibilities Install, configure, and maintain laboratory IT systems
Ensure system availability, performance, and security to laboratory operations
Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures
Requirements Computer Systems Engineering, Software Engineering, or Telematics Engineering
5 to 8 years of experience




Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting
Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR
Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing
Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows
Knowledge of backup and disaster recovery systems to ensure data integrity
Experience with industry standards: FDA, GDPR, HIPAA
Pharmaceutical industry experience
Advanced English
Supported for home office setup
Seniority level Mid-Senior level
Employment type Full-time

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📌 Ingeniero de soporte de TI (Ciudad de México)
🏢 Alten Mexico
📍 Ciudad de México