Vontier in Monterrey seeks a Technical Support Operations Project Manager to lead and improve Tier 1 team performance across various support queues. The successful candidate will help enhance operational control and reduce delays while coordinating efforts between multiple teams.
With a focus on project management, applicants should have a minimum of 5 years of experience, demonstrate expertise in customer support operations, and possess strong communication and analytical skills. Knowledge of AI technologies and familiarity with tools like Power BI is preferred.
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📌 Support Operations Lead: Tier 1 & Escalations (Ejido de la Finca)
🏢 Vontier
📍 Ejido de la Finca
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