**Req ID**:
We are currently seeking a Software Development Specialist - L3 Production Support to join our team in Guadalajara, Aguascalientes (MX-AGU), Mexico (MX).
**2. L3 Production Support Engineer**: Job Description
**Mandatory Qualifications**:
- Hands-on development experience in Core Java with at least 3 years of experience
- Should have worked on few Projects in Java tech stack.
- 6-9 overall Software experience
- Strong in Java
- Experience with SQL, Splunk, Git
- Hands on experience using Service now and process workflow
- Hands on Experience on AWS is preferable
- 3+ relevant experience on L3 support
**Details**:
- Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing 3+ Years of Java L3 Production Support hands on Experience
- Work on supporting Product servers and clients on cutting-edge platforms. Contribute to our continuous improvement and continuous delivery
- Experience working on DB and good with SQL queries




- Experience with using Splunk for debugging and logs
- Work effectively in collaboration with other team members
- Implement new tool functionalities that support changing business requirements
- Develop functions that automate provisioning and access management primary/secondary controls
- Develop functions that help improve user experience
- Provide technical feedback and support to Development teams
- Perform detailed RCA of issues in production, and implement corrective actions
- Validated collaboration and communication skills, being able to lead in a general environment
- Understanding of Agile principles will be added advantage.
- Participate in Requirements gathering, design and implementation by collaborating closely with all the stakeholders
- AWS certification is added advantage
About NTT DATA

📌 Software Development SpecialistProduction Support (México)
🏢 NTT
📍 México