Novartis México is seeking a Patient Support Coordinator to manage outbound and inbound calls, delivering brand messages and support content. You will triage to the Patient Navigator and other departments as per program rules, while maintaining accurate notes and professional communication.
The role requires at least 2 years in a contact center, strong written and verbal skills, and the ability to work a hybrid schedule with three onsite days in Mexico City.
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📌 Hybrid Patient Support Navigator (Ciudad de México)
🏢 Novartis México
📍 Ciudad de México
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